This new one some how makes it quiet when using the disposal. I have no idea how old the other one was, it was here when we moved in. It was flimsy and would let dirty water come up. Cleaning the splash guard and the drain it went into didn't help at all. The new is firm and sits in the drain level. My daughter was putting the old one slanted some to keep it in there. After 2 1/2 years it was falling apart. I wish I'd bought one when we first moved in. This is the first garbage disposal for me but now I've learned what to expect from it. I recommend this product and will buy another if I'm still here when this one starts to get flimsy!
To remove the gasket and replace it you will first have to disconnect the drain and unplug the cord to the garbage disposal. Also, if you have a dishwasher you will have to remove the dishwasher drain hose from the garbage disposal. With the drains and cord removed you can now take hold of the sides of the mounting nut and twist it counter clockwise to unlock the garbage disposal. The disposal should drop straight down.
Knowing the difference between what can go down the disposal and what should go into the trash can save you an emergency call to the plumber. This is especially pertinent during the holidays when the kitchen is filled with people and the sink with dirty dishes. Practice these three everyday maintenance tips to help you maximize the lifespan of your garbage disposal.
IMPORTANT: Whenever you are working on your garbage disposal, inserting items, and/or inserting body parts into your garbage disposal unit, it should be UNPLUGGED and the POWER TO THE GARBAGE DISPOSAL UNIT SHOULD BE OFF! Failing to do so will put you at risk of SERIOUS INJURY. Also, if possible avoid placing your hands directly near the blades at the disposal. If you can, instead use a tool to wedge out items or check the blades for blockage.
If your garbage disposal is not running, first check to see if it is plugged in and receiving power. If so then check to see whether it will turn freely with your service wrench. Most disposers are sent with a self service wrench. The wrench is silver and should be located on or near your garbage disposal. (Check under your sink!) If it will not turn freely using the wrench, the disposal is most likely jammed. Check to see if the reset button has popped out.
If your garbage disposal is making a clicking or rattling sound, there may be some food particles that will not grind up inside. Remove power from disposer, reach into the sink hole with a pair of tongs and remove anything that is still down in the disposer. Test your disposer to be sure the noise is gone. If not continue troubleshooting your disposer issue (see below).