Has this ever happened to you? It’s the end of the day and you are dutifully washing your evening dishes. Your sink isn’t draining quickly, so you flip on the switch of your waste disposer expecting to hear the satisfying sound of your meal remnants being ground into a pulp. Instead – to your shock and dismay – the disposal only hums, or even worse, does nothing at all. Frustrating, right?
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However, if your garbage disposal is fairly new, having the reset button repaired is a better choice, especially if your unit is still under warranty. If your unit is under warranty, the company will probably send out a repair man to fix the job. On the other hand, if your unit isn’t under warranty, it’s best to have a skilled technician complete the job unless you have experience doing this.
First, – and this may seem obvious, but- make sure the disposal is plugged in. With that said, let’s get to the bottom of this. If it is plugged in then press the reset button, which can be found on the bottom of the unit and is usually red. You should see the button popped out- press it. If that doesn’t work, make sure the circuit breaker hasn’t tripped and turned off in the electrical service panel. If the breaker has not tripped and the reset button is not popped out, then it could either be a damaged switch or a damaged unit all together. If the disposal will still not turn on and makes no noise, the garbage disposal is beyond repair and needs to be replaced. Unless you have a solid background as an electrician, we really don’t recommend you try replacing the switch yourself. Give us a call at John Moore Services first and make sure you take the proper, safe steps.
The size of the motor in the garbage disposal directly correlates to the units grinding ability. Garbage disposals typically have between 1/3-1 horsepower motors. Choose the correct horsepower based on the waste that you need to remove. 1/3 horsepower units will help tackle tasks like grinding vegetables easily, but more power is recommended if disposing a large quantity of food waste such as, vegetables and harder to grind meats.
Regarding the comments that the EZ Mount is flimsy or cheap or plastic, I have to respectfully disagree. The purpose of the lock ring is to compress the rubber gasket tight enough to make a seal so the thing doesn't leak. It doesn't need to be made from titanium or cast iron. Just because it isn't made from a rare earth metal doesn't make it inferior! It keeps the price down and works (so far) flawlessly. I did not need to tap the ears with a small hammer to get it to slide to the fully locked position - I was able to twist it into place with my bare non-Superman hands. I did not need to put dish soap on the ear slots but the directions suggest doing that if it is difficult to put into locked position.
Use a wet-dry vacuum cleaner to remove any smaller shards of glass. Simply hold the opening of the hose over the top of the garbage disposal and allow the vacuum to run until you can't hear anything be sucked up anymore. If the sink isn't particularly wet, you can use a regular vacuum, covering the end of the extension tube with a nylon stocking secured with a rubber band.
Dishwasher Connection: Some disposals are connected to the dishwasher drain pipe, which drains leftover food removed from dishes going through the wash cycle. Leaks can sometimes occur in the hose connections where the disposal hose attaches to the dishwasher.Leaks can also happen if the seal on the hose is compromised or the clamp on the hose isn’t tight enough. If the connecting hose seems to be the source of the leak, try tightening the connection or replacing the seal. If neither solutions work, or the hose is obviously cracked, you will need to replace the hose.
I hope this helps someone and encourages others to get the product. I think it is a great product and many of the poor reviews are because people didn't know how to use the mounting system. I gave it 4 stars because it doesn't have any tips in trouble shooting for when it leaks out the bottom. It should at least say to look at the drain hose and that it may be leaking inside from there and only appear to be leaking from the bottom. I also think Waste King should have made a video to show the EZ mount system. I mean it took me less than 10min. to do it all. Lastly, I don't like the click it can make when it turns on. While lots of people mention this and the directions say it's normal it is not "standard" in the garbage disposal business, meaning most don't make this noise. It can be startling and sound like something metal is in your disposal. While it is normal for their units, I still don't like it. It will take getting used to and then what if something metal is in my disposal will I think there isn't and that it's the click. That could cause damage very quickly if I think it's nothing and it is something.
If you can hear your disposal’s motor humming, but the disposal won’t grind, sounds loud, or starts and stops, it’s probably because something jammed it. Disposals jam when something gets lodged in the “flywheel,” which is what the disposal’s rotating plate is called. You can fix it yourself, but remember: NEVER stick your hand down the garbage disposal. Ever. Seriously.
If your garbage disposal is making a clicking or rattling sound, there may be some food particles that will not grind up inside. Remove power from disposer, reach into the sink hole with a pair of tongs and remove anything that is still down in the disposer. Test your disposer to be sure the noise is gone. If not continue troubleshooting your disposer issue (see below).