Assuming that you have already given the disposal the time it needs to run and clear the garbage, you probably have a congested drain line. We don’t recommend using chemical drain cleaners with a garbage disposal. You will very likely just damage the unit and end up with a sink full of toxic chemicals that you’ll eventually be forced to clean out manually. If the blockage doesn’t go down with the good ol’ baking soda and vinegar remedy, then calling a John Moore professional is your best bet. He or she will know exactly how to properly remove the bolts, disconnect the drain trap and remove the trap and the discharge drain pipe, check for clogs and any other obstructions, and finally clear the blockage with the latest and best tools. (See our previous post about good steps you can take when your kitchen sink is clogged!)
Some folks knocked the instructions. Take heart. It appears that the Waste King guys have heard the criticisms from the negative reviewers. I am guessing that they have been re-written to better explain the installation because they are really easy to follow. My best advice is this: don't be afraid of a difficult or confounding set of installation instructions. It is really easy. Here's what you do. Go to youtube.com and search for a video on How To Remove Your Existing Garbage Disposal because this is the hardest part. You will find one that matches yours. Watch it. I started removing the Badger incorrectly, stopped, watched a video, and then it was a piece of cake. In my case, I shouldn't have removed the three long screws before removing the body of the old one. You do it after it is disconnected. READ the instruction manual carefully. Then go ahead and youtube the Waste King installation video. It is very easy once you see it done. No filing or grinding gaskets, and Good Lord, no car jacks under your sink please. If it is hard then you are doing something wrong. STOP!!! Review the procedure. Start again. The directions are actually very explicit. The parts are well labeled. The diagrams show you what to do. The videos show you what to do. If you prepare yourself (15 minutes of reading and watching videos, tops) you will fly though the installation and be a happy person.
Here are some problems that every garbage disposal can run into, old or new. Learning about your garbage disposal and how it works (and how it doesn’t work, of course!) is the first step to decide if it simply needs a repair or if it needs to be replaced all together. One thing that stands for any and all situations: never stick your hands down the drain!
If your garbage disposal is making a clicking or rattling sound, there may be some food particles that will not grind up inside. Remove power from disposer, reach into the sink hole with a pair of tongs and remove anything that is still down in the disposer. Test your disposer to be sure the noise is gone. If not continue troubleshooting your disposer issue (see below).