In 1977, brothers Bob and Jim Gregory founded Texas Disposal Systems, Inc. with $10,000, one customer, one truck and plenty of determination. Building on a deep commitment to customer satisfaction and environmental preservation, the Gregory Family created a collection of businesses that has become one of the largest independently-owned solid waste collection and disposal companies in central Texas.
In most cases if your garbage disposal is humming it is because a foreign object is stuck in the disposal. If an item has been jammed in the blades of the disposal they will be unable to rotate. This can result in a humming noise. If this is the case simply unplug the disposal under the sink then survey the drain hole. If you discover that an object is stuck in the blades remove it. Once you have done this you can plug the disposal back in and flip the switch. This should clear up the problem.
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This may result in higher costs for energy needed to supply oxygen in secondary operations. However, if the waste water treatment is finely controlled, the organic carbon in the food may help to keep the bacterial decomposition running, as carbon may be deficient in that process. This increased carbon serves as an inexpensive and continuous source of carbon necessary for biologic nutrient removal.
What's up with that scary loud noise when you turn it on? There are some reviews that make this sound like it is eating a spoon (a LOUD, disturbing, and/or startling snap or click noise, etc.). I have to say that was one of my biggest reservations when I ordered this thing, having read the reviews. A fairly large slice of reviewers commented negatively on it. Here's my take... The motor is 3/4 HP compared to my little dinky 1/3 HP motor on my old one. That is a lot more horsepower and, consequently, a lot more torque. The little "teeth" that do the waste grinding that sit in the base of the chamber spin freely. When you turn it on, the little grinders snap into place like how your head gets whipped back on one of those crazy spinning carnival rides. It's just from centrifugal force setting the blades into place. The fine print in the directions tell you that it is part of the anti-jam mechanism. It's not startling or even disconcerting to me or my wife. We didn't blink an eye. I couldn't scare my children by turning it on. It just makes a bit of a click when you turn it on. No biggie. Full disclosure here - ours is mounted to the bottom of a heavy, porcelain coated cast iron sink. Our sink may be better at handling the torque and may dampen the sound and vibration more than a thin stainless steel sink. Our sink weighs probably 75 pounds. A stainless steel sink weighs 7 pounds. A heavier sink can probably handle a garbage disposal operating under full load better than a flexible, lightweight sink. That's not why we got the sink but I think it's probably a benefit to damping sounds and vibrations.
Flip the disposer over and unscrew the electrical cover plate on the bottom of the disposer by removing the cover plate screw. Again, be sure the power to the unit has been turned off at the electrical supply panel. Then disconnect the electrical cable connector. Pull out the wires and remove the wire nuts. Also unscrew the ground wire from the green ground screw. Be sure to save the electrical cable connector so you can use it again.
Assuming that you have already given the disposal the time it needs to run and clear the garbage, you probably have a congested drain line. We don’t recommend using chemical drain cleaners with a garbage disposal. You will very likely just damage the unit and end up with a sink full of toxic chemicals that you’ll eventually be forced to clean out manually. If the blockage doesn’t go down with the good ol’ baking soda and vinegar remedy, then calling a John Moore professional is your best bet. He or she will know exactly how to properly remove the bolts, disconnect the drain trap and remove the trap and the discharge drain pipe, check for clogs and any other obstructions, and finally clear the blockage with the latest and best tools. (See our previous post about good steps you can take when your kitchen sink is clogged!)
Run cold water while the disposal is on. Keep disposer and water running for 30 to 60 seconds AFTER the waste matter has cleared your drain. The waste still has a distance to go. Cold water keeps the motor, bearings and shredder assembly from overheating. It also lets the waste go down easier because the water is pushing it down. Don't use hot water, because it can melt fat and allow it to re-solidify as a blockage further down in the drain.
Make sure the reset button on the bottom is not popped out. If your disposal has a cord, make sure it is plugged in and there is power to the disposal. If your disposal has a cord, and there is no power to the disposal, check the breaker or GFI on the wall. If your disposer is hard wired into the wall, check the circuit breaker behind the electrical panel. If humming it is probably jammed. Use the small wrench that can with your disposal to unjam it and stop it from humming.
If the disposal is plugged in and doesn’t need to be reset, then you should check the circuit breaker. The breaker could be flipped, which would mean your disposal isn’t getting power. If that’s still not the problem, then either the outlet is dead, the circuit breaker is malfunctioning, or the disposal needs to be replaced. Check the outlet first by plugging something else into it. If the outlet works, try replacing the circuit breaker switch. If that isn’t it either, you have to replace the disposal.
With the garbage disposal shopping, I quickly learned that the big brands are Waste King and Sinkerator and that those were the two best places to start. After going over several models and two trips to two separate best buys (who, by the way, really need to amp up their customer service model) I cheated and had my mom choose one for me. Sue me. So she chose this particular brand, and wow—it works really well, I can’t believe how easy it makes ... full review
The company Waited hired has an “A plus” rating with the Better Business Bureau and has been in business for 14 years. They didn’t do anything wrong, so CBS4 is not naming them. They didn’t want to discuss the charges. They stand behind their billing, but they didn’t like having a customer who was unsatisfied. The company agreed to refund $400 to Waite.