She knew about the service call fee. The 4 On Your Side Investigation found that’s a common fee. Consumer Investigator Jodi Brooks called around to try to get an estimate from private plumbers for a garbage disposal replacement. None of the businesses we called would give an estimate over the phone. All of them wanted to look at the situation before committing to a price, and all wanted to charge a service fee to come out. Brooks found only one plumber who would come out without charging.
The Camorra was never a coherent whole nor a centralised organization. Instead, it has always been a loose confederation of different, independent groups or families. Each group was bound around kinship ties and controlled economic activities which took place in its particular territory. Each family clan took care of its own business, protected its territory, and sometimes tried to expand at another group’s expense. Although not centralized, there was some minimal coordination, to avoid mutual interference. The families competed to maintain a system of checks and balances between equal powers.[26]

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