This new one some how makes it quiet when using the disposal. I have no idea how old the other one was, it was here when we moved in. It was flimsy and would let dirty water come up. Cleaning the splash guard and the drain it went into didn't help at all. The new is firm and sits in the drain level. My daughter was putting the old one slanted some to keep it in there. After 2 1/2 years it was falling apart. I wish I'd bought one when we first moved in. This is the first garbage disposal for me but now I've learned what to expect from it. I recommend this product and will buy another if I'm still here when this one starts to get flimsy!
The company Waited hired has an “A plus” rating with the Better Business Bureau and has been in business for 14 years. They didn’t do anything wrong, so CBS4 is not naming them. They didn’t want to discuss the charges. They stand behind their billing, but they didn’t like having a customer who was unsatisfied. The company agreed to refund $400 to Waite.
Fast Garbage Disposal Replacement
Loosen the nut securing the rest of the assembly. Just below the sink flange where the drain empties into the garbage disposal you’ll see a circular plastic piece similar in appearance to the mounting ring. Insert the tip of a screwdriver into one of the lugs on this piece and rotate it in a counterclockwise direction. Pull the nut away and set it aside.